Frequently asked questions
Last updated: May 26, 2026
Getting Started
Tip Top Jar helps you receive tips online through your own tip page, link, and QR code.
Share your tip jar with supporters anywhere they find you. They can send tips using supported payment methods and currencies, and you can track your tips, tippers, and payouts from your dashboard.
Tip Top Jar is built for creators, performers, service businesses, venues, teams, events, and anyone who wants a simple way to receive tips.
You can use Tip Top Jar whether you get tipped often or only once in a while. To receive payouts, you will need to complete the required account and payout setup.
Create your account, set up your tip page, and share your personal tip link or QR code with supporters.
You can also add your tip jar to your website, socials, emails, printed signs, table cards, or event materials using links, QR codes, buttons, widgets, and embeds.
Usernames are how tippers find you on Tip Top Jar. If your desired username is unavailable or currently being used by an inactive user, please reach out to us at hello@tiptopjar.com and we will do our best to transfer it to you.
Pricing & Plans
Tip Top Jar uses simple pricing with a one-time setup fee and optional paid plans for extra features.
You can view the full breakdown on our pricing page. Like most online payment platforms, payment processing fees may apply when tips are made. Tippers cover this fee at checkout, helping you receive the full intended tip amount.
The one-time set up fee covers identity verification (KYC), linking your payout account, reserving your username, and creating your tip page. It’s charged once at enrollment, not recurring.
The person leaving the tip covers the per-tip fee on top of the tip amount, so it is not taken out of their intended tip. If you’d rather cover the fee yourself, you can enable that in your tip jar settings.
Yes, you can change your plan from your account settings at any time. Upgrades start right away. Downgrades take effect at the end of your current billing cycle.
Tip Top Jar offers refunds on annual plans for any remaining unused months. One time setup fees are not refundable, since the verification, payout setup, username reservation, and tip page setup begin when you enroll.
Payments & Payouts
Tip Top Jar supports multiple currencies, including USD, EUR, GBP, CAD, AUD, NZD, SGD, MXN, BRL, HKD, MYR, and SEK, with plans to add more.
Supporters can tip using supported payment methods such as credit cards, PayPal, Apple Pay, Venmo, and more. Payout timing depends on your plan, with same-day payouts available on Pro and Studio.
Tip Top Jar supports international tipping in supported regions, making it easier for supporters in different parts of the world to send tips.
Availability can depend on payment method, currency, payout setup, and local requirements.
Tip Top Jar sends payouts to PayPal by default. PayPal requires a PayPal Business account to receive payouts.
Registered businesses in the US and Canada can also add ACH bank account payouts if they want tips sent directly to a verified business bank account. This is available as an optional add-on.
If you are on the Basic plan, payouts arrive within 3 to 5 business days. If you are on the Pro or Studio plan, payouts arrive the same business day.
Sharing Your Tip Jar
You get a unique tip jar link and QR code that you can share anywhere supporters find you. Add it to your socials, website, emails, printed signs, table cards, or event materials.
You can also use buttons, widgets, and embeds to place your tip jar directly on your site or page, so supporters have a simple way to tip without extra steps.
Tip Top Jar supports multiple languages, including Spanish, French, German, Portuguese, Italian, Chinese, Swedish, and Malay, with additional language support coming soon.
This helps create a smoother tipping experience for supporters in different regions.
Your Dashboard & Data
When you receive a tip, you can view tip details such as the tipper's name, email address, amount, currency, location, message, and more.
This information is private to your account and can be viewed at any time from your real-time dashboard. You can also export your tip data when your plan includes exports.
Tip Top Jar protects data using SSL/TLS encryption. Your tips and tipper information are only visible to you inside your real-time dashboard.
We continue to improve our security practices to help keep your account, tip data, and supporter information safe.
Support
We're here to help. Chat with us using the widget in the bottom right, or email us at hello@tiptopjar.com.
Our team is available 24/7 to help with questions about plans, payouts, fees, setup, or anything else you need.